FIELD NOTES
Briefings from inside the room.
Recaps from the conversations, plus short written notes on what we're seeing across U.S. P&C claims orgs.
RECAP
A Good Claim Is a Closed Claim
A conversation about communication, decisioning, and why a good claim is a closed claim.
Jun 3, 2026 · 5 MIN READ→
RECAP
Use AI to take manual work off and let adjusters actually talk to people
Michelle Raue on why reaching the claimant before the plaintiff attorney does is the whole game — and how AI should buy adjusters back the time to do it.
May 28, 2026 · 5 MIN READ→